Our aim is to ship your orders within 10 working days. If you find your order hasn't arrived within this time then please let us know so we can track it and find out where it is.
You should find all the information you need on our website but if you have something else you want to share with us please do not hesitate to contact us with further enquiries.
Our online ordering is safe and secure. Our aim is to make every step a hassle free experience for you.
When you have made your online purchase decisin and paid for your items, you will receive a confirmation email from us with all the details of your order. Your purchase will be sent out to you with care and packaged appropriately. You will then get another email confirmation when your item(s) have been despatched. If you have any special requirements, maybe a courier or next day delivery, then please contact us so we can arrange this for you.
Ordering from us is hassle free. We provide safe and secure online shopping. Orders should be placed directly onto our website and payments can be made through Paypal and most major credit cards.
Our priority at prepmybaby is to maintain consistently high standards in all our processes including customer service, product quality, packaging and customer satisfaction. We have great relationships with our UK distributors and we hope to pass this great service onto you as a customer.