Our aim is for you to have complete satisfaction with your purhases. However if for some reason you are not entirely satisfied then please return the product(s) to us in their original packaging so we can organise a refund or exchange.
We can only accept returns for the following reasons:
The goods were delivered faulty or were damaged in transit;
The items delivered were not those specified in the order or the order had been cancelled prior to dispatch;
For items you have ordered you have the legal right to cancel the order within seven working days of the day after the date the item is delivered to you.Please see clause 7.1 below for further information.
We do not accept returns outside of the UK.
Please package the relevant item securely and send it to us with the delivery slip so that we receive it within seven working days of the day after the date that the item was delivered to you. The return address is available upon request. We cannot be responsible for items returned to us that go missing in the post, so we advise that you use a recorded-delivery service. You are responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty.
Clause 7.1. If you cancel your order for one of the reasons above, we will refund the relevant part of the purchase price for that item together with any normal postage charge. Priority, express or courier postage charges are not refundable.